The exchange rates published are sourced from Westpac New Zealand on a daily basis. This rate is valid for a period of 7 days from the time the invoice is sent.
Please Note: There is small incremental buffer included to counter any fluctuations within the time period before payment is made.
In response to the COVID-19 developments, the Australian Prime Minister announced new restrictions advising that anyone entering Australia is required to self-isolate for a period of 14 days.
The new restrictions take place from midnight tonight, Sunday 15 March. There is currently no end-date for these restrictions, but are likely to be reviewed on a week-by-week basis.
Based off today’s announcement, our recommendation is to cancel the services we have booked for clients scheduled to arrive in Australia through until April 30. Our team will be in touch with you over the coming days, with a full update and work-through for each booking on a case by case basis.
You have our assurance that we will do our very best to ensure any cancellation fees are waived and our mutual clients are looked after as best we can during this unprecedented time.
For any clients currently in Australia, our team will email you very shortly to discuss travel requirements and restrictions and open communications and support should clients wish to amend or cancel travel.
This is obviously an incredibly tough time for everyone in our industry worldwide and we want to let you know that we are here to assist you as much as we possibly can.
If you have any questions at all, please reply to firstname.lastname@example.org and we will come back to you as soon as possible.